Terms and Conditions

Bookings are only confirmed when a deposit of 25% of the balance has been received 
Balances must be paid 28 days before your stay
Lead booker must be at least 21 years old
Either party can cancel the booking if more than 28 days before your stay and your deposit will be refundable. If a guests cancels within 28 days any payments are not refundable.
Arrival can be from 3 pm and please depart by 10am
Dogs are very welcome at no extra charge, we do not allow dogs in the bedrooms and provide blankets if you allow your dog to go on the seating.
We also provide poo bags and request that you clean up after your dog at all times.
All buses are non smoking
Guests will be liable for any damage caused to any property of Pigeon Door, guests who book with us agree to reimburse any costs invoiced.

In the case of any concerns or complaints please raise them at the time of staying at Pigeon Door so they can addressed and resolved as soon as possible.

You must be aware that some of the equipment (such as the hot tub) may be dangerous if misused. Whilst we take great care to keep you safe, accidents can happen and we are not responsible for such accidents (to the greatest extent permitted by law). It is your responsibility to supervise any children. If you notice that any equipment looks faulty and/or unsafe you must inform us as soon as possible. We strongly recommend that you take out travel insurance against the risk of accidents and your stay being cut short or cancelled.
Hot Tubs
All guests agree to adhere to the Health & Safety guidance in the folders on the buses and emails that are sent, any damage caused or any misuse that requires the hot tub to emptied and cleaned during the break will be chargeable and guests agree to be liable for the cost by booking a stay with us.
If staying in Beetie with the woodburning hot tub all guests agree not to use the hot tub if the thermometer shows the temperature to be 40 degrees Celsius or above. We are not responsible for any consequences of ignoring these terms & conditions
We can not be held responsible for severe weather conditions, if the weather makes it unsafe for guests to be staying in our buses we will inform you as soon as possible and rearrange your stay subject to availability.
Privacy Policy 
In line with GDPR May 2018
Pigeon Door
T/A WH Powis & Son
As part of the booking system we collect personal information such as Name, email address, address , contact number and ages of children.  This is stored securely on a pass-worded website and is never passed on to anyone including other companies, third party organisations, staff or other guests.  If requested by an authority such as the Police then we will be required to release the information.
If an email enquiry is received it is used solely to reply and if necessary to book a stay as above.  It is not stored in any other way or passed on.
All information will be securely stored for a time of 7 years and then deleted.
We do not use this information for marketing purposes and the only correspondence you will receive from Pigeon Door will be in relation to your booking.
You have the right to request a copy of the information that we hold about you.  If you would like a copy of this email Lisa-Jayne Powis at pigeondoor@gmail.com or write to us at 
Pigeon Door
Our website uses cookies to track visitor use and compile statistical information, no personal details are obtained by us in this process.
This privacy notice only applies to this website and if you link to other websites from here you should read their own notice.
Data Protection Officer responsible for overseeing regular reviews and adherence to this policy is
Lisa-Jayne Powis , contactable by email pigeondoor@gmail.com or write to the address noted above.
This policy will be reviewed annually